Shipping
We process orders within 1-3 business days. Once shipped, standard delivery typically takes 7-15 business days depending on your location. Expedited options may be available at checkout.
You will receive a tracking number by email as soon as your order ships. Please allow 24-48 hours for tracking to update after you receive your notification.
We ship worldwide. International orders may be subject to customs fees, duties, or taxes charged by your country — these are the responsibility of the customer and are not included in our prices.
Returns & Exchanges
Your satisfaction matters to us. If something is not right, we will make it right.
You have 30 days from the date of delivery to request a return or exchange. Items must be unused, in their original packaging, and in the same condition you received them.
To start a return, email us at bemomenteer@gmail.com with your order number and reason for return. We will respond within 1-2 business days with instructions.
Refunds are processed to your original payment method within 5-7 business days after we receive the returned item.
Please note: Final sale items, opened personal care products (such as earplugs), and custom-made items are not eligible for return.
Questions? Email us at bemomenteer@gmail.com and we will get back to you promptly.