Shipping policy

Shipping Policy

 

Thank you for shopping with Momenteer, operated by Self Retreat LLC. Here's what to expect when your order ships.

 

Processing Time

Orders are processed within 1-3 business days. During peak periods, processing may take slightly longer.

 

Shipping Times

Standard shipping typically takes 7-14 business days to arrive, depending on your location. You will receive a tracking number by email as soon as your order ships.

 

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination. We occasionally run free shipping promotions, which will be noted at checkout.

 

International Shipping

We currently ship within the United States. International shipping availability will be noted at checkout if applicable, and customers are responsible for any customs fees or import duties.

 

Lost or Missing Packages

If your tracking shows delivered but you have not received your package, please contact us at support@bemomenteer.com within 7 days so we can help resolve the issue.

 

Questions

For any shipping questions, contact us at support@bemomenteer.com or write to Self Retreat LLC, 8421 Stillbrook Ave, Tampa, FL 33615, United States.